
01
Stay & guest care
From arrival and housekeeping to long-stay and group coordination.
Explore services
- 24/7 Guest ConciergeRound-the-clock assistance remains subject to hotel staffing confirmation.
- Front Office and Guest ReceptionArrival, departure and in-stay support from the hotel team.
- Guest AccommodationFive public accommodation categories with RAHIS-controlled inventory.
- Direct Room ReservationsIndividual, family, corporate, group, long-stay and event-accommodation requests.
- Laundry and Dry CleaningGuest garment-care services.
- HousekeepingRoom care and in-stay service coordination.
- Guest RelationsRequests, recovery and personalised guest assistance.
- Hotel Security and Guest SafetySafety support coordinated with authorised hotel teams.
- Corporate and Group Accommodation CoordinationRoom blocks, arrivals and account requirements organised for teams and delegations.





